Impact Evaluation
Training Impact Evaluation looks at the effectiveness and the quality of the learning - the learning transfer
Learning Transfer Matrix
oePre-training
During Training
Post-training
uevsrInvolve trainees in setting post-  training performance goals.
Avoid unnecessary interruptions and distractions of the programme.
Debrief trainees to discover what took place and review learning application plans.
Provide rewards for the successful transfer of skills to the job.
Transfer trainee duties to other employees on a temporary basis.
Provide opportunity for trainees to practice new skills and reward successes.
Encourage trainees to view training as potentially beneficial to their jobs.
Take part in activities designed to encourage the job transfer of new skills.
Reinforce efforts to use new skills and schedule briefings with co- workers.
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Align training with the organisation’s needs, goals and priorities.
Develop objectives that focus on what trainees should do back on the job
Create expectations that success will resultfrom efforts to apply learning.
Involve managers and trainees in assessing needs and preparing training designs.
Help trainees make commitments to apply learning and to visualise doing at work what they have learned.
Follow-up through correspondence, calls, and on- site visits to review results and help remove obstacles.
Distribute pre-training readings and data gathering to stimulate trainee readiness and interest.
Use performance aids to enhance learning retention and to reinforce job application commitments.
Conduct evaluation surveys and refresher sessions and feed results back to managers and trainees.
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Use any opportunity to provide input into programme planning.
Participate actively and develop a plan for changes in job performance.
Review training materials for improved retention of knowledge and skills.
Anticipate the many opportunities for better performance made possible by the training.
Compile a record of learning to avoid memory loss back on the job.
Regularly review efforts to apply learning to job improvement and assess the results.
Promote active participation in all planned training events.
Oblige trainees to insist on applying what they have learned.
Maintain contact with other trainees with whom application commitments were made.
Tools for collecting TIE data
Interviews (series of oral questions answered by a trainee or someone affected by the training)
  • Personal contact
  • Flexible - permits follow-up questions
  • High potential for reactive effect
  • High cost; time consuming
  • Small sample
Observation (organised surveillance and appraisal of the behaviour of others)
  • Eyewitness account
  • Low potential for reactive effect
  • Human error and bias
  • Difficult to check sources of information for conclusions
Document Review (papers that constitute the official record of agency administration)
  • Honest. originally not written for evaluative purposes
  • Low Cost
  • Low potential for reactive effect
  • Accuracy difficult to determine
  • Incomplete due to haphazard record keeping system
Project event history documentation
  • Low cost
  • Depicts secondary and indirect effects which otherwise are not noticed or connected to the training
  • Suitable for a SWOT analysis
  • Not very systematic and complete
  • Requires constant discipline and a good network of information and cooperation
 
Download:
Methods of course Evaluation and Follow up (summary):Capacity Building follow up.pdf
Participant post-evaluates the effects of training:Follow up Participant DISC.xls